FAQ

Frequently asked questions

And if your question is not here, it will find an answer in store.

What are your opening hours?

Monday to Saturday from 6:00 to 21:00, and Sunday from 7:00 to 14:00. The hours shown on this site are the ones kept up to date by the shop; on a public holiday or for a special event, call to confirm.

Where are you located?

In Bastos, Yaoundé. The "Directions" link on the Contact page opens the search in your mapping app.

How do I pay for my order?

By MTN Mobile Money or Orange Money: a confirmation request arrives on your phone, and you enter your PIN to approve it. Depending on the shop, you can also pay cash on pickup or delivery.

Where do you deliver, and at what price?

We deliver across Yaoundé. The fee depends on distance: it is shown in the app's basket, and delivery becomes free above the amount stated on the home screen.

Can I order in advance?

Yes. At checkout, choose "Schedule" and give the day and time for pickup or delivery — this is the right way to order cakes, catering or morning bread.

How do I order a custom cake or a buffet?

Come into the shop or reach us directly: an order cake and a reception are discussed before they are quoted. Let us know as early as you can, especially around the holidays.

How do I collect my order in store?

Choose "Store pickup" at checkout. You are notified as soon as the order is ready; just give your order number at the counter.

Is my order tracked?

Yes. Every step — preparation, delivery, handover — is visible under "My orders" and you are notified of each one.

How do I cancel an order?

From "My orders", as long as it is not already out for delivery. If in doubt, call us: it is faster.

Is the app available on Android and iPhone?

It was built for both. Publication on Google Play and the App Store is under way: the download buttons on this site will become active as soon as it is live.

Another question?

Contact us